Articles

In our latest industry brief, I break down the massive shift occurring in the vending & micro market space: 📉 Traditional vending is flattening. 📈 Micro Market locations grew by 28% in the last year alone. 💰 Consumers are now spending 53% more at micro markets than they do at machines. Read the full breakdown on why the "Glass Front" is dead and what comes next.

Why are top companies investing billions in "future-proof" HQs with hotel-like amenities? Because they know the RTO battle is won with experience, not mandates. If you want your best people to collaborate in person, you have to earn their commute. In my latest article, I discuss the "Flight to Quality" and how you can apply the same principles in your own office to build a culture people won't want to leave.

The headlines are easy to write. "AI is coming for cashiers!" "The robots are taking over!" But the data—and simple human nature—tell a different story. Why did Amazon keep Whole Foods after the acquisition? Why does waiting 48 hours for a package feel like an eternity? Immediacy. Choice. Experience. In this article, I break down our core philosophy at Skala Industries: AI isn't the store; it's the system that makes the in-person experience frictionless and exceptional.

Comfort is the enemy of growth. Complacency is the silent killer of ambition. In this article, I break down why I believe arrogance and complacency are fatal—and how we're building our entire philosophy at Skala Industries around constant investment, radical transparency, and an obsession with improving the client experience.

Too many people see the signed contract as the finish line. They pop the champagne, update their CRM, and immediately move on to the next hunt. BIG mistake. In this article, I break down why the close isn't the end—it's the starting point. It's the moment your real work begins, and it's the single biggest opportunity you have to build a fortress around your business that your competitors can't get past.

The best office managers aren't just managing facilities; they're curating an experience that drives retention and attracts top talent. In my latest article, I break down why the "Workplace Experience" is your secret weapon and the simplest, most effective way to deploy it. Read on.

In this article, I discuss the biggest opportunity that many managers, business owners, and even business executives are overlooking within their own building.