Can a department have its own unit, separate from the break room?
That is usually the better build, and it is what we would push for. One AI smart cooler on the floor plus a full market in the main break room is a different service level from a single market that half the building never reaches. Both are stocked on the same weekly visit.
What do clinical staff actually buy?
Real food far more than snacks, and it skews to the hours nobody plans for. Fresh and frozen meals, protein, coffee and cold caffeine, electrolytes in summer, and a self-care aisle — pain relief, allergy, first aid — that in a clinical building tends to move faster than it does in an office.
Does it need to be on our network?
No. Units run on their own cellular connection, which keeps them off your clinical network entirely and means a building outage does not take the market offline.
What headcount does a medical site need?
About 100 people on site daily is the practical floor for a full market. A single smart cooler works below that. Buildings that host several practices can usually be counted together — a medical office building where four suites share a break area is one site.
Who restocks it, and what happens to fresh food?
Skala does, weekly, on a fixed route. Chilled items are dated and rotated on every visit and the planogram is photographed afterwards. If a site cannot turn fresh food fast enough, we give it a shelf-stable assortment rather than let food sit.